Android
Training Tips and Info
- I'm not flexible – can I take STRETCHIT flexibility classes?
- Can I use STRETCHIT if I have an injury or medical condition?
- Are STRETCHIT classes suitable for men?
- How often shall I train?
- How shall I schedule my training?
- What props do I need for STRETCHIT classes?
Movement Breaks
- What are Movement Breaks?
- Do I need any equipment for Movement Breaks?
- How do I join Movement Breaks?
- How many active hours can I set per day?
- Can I change my active hours?
- What time are reminders sent?
Competitions
- What Competition options do you offer?
- What are the Competition rules?
- How can I join a Community Competition?
- I’d like to compete with a friend. How can I start a Competition?
- Can I start a Competition with another STRETCHIT user that I don't know?
- Can I start a Competition with two or more friends at the same time?
Programs
- How can I create or join a Program?
- I’ve joined a program. What's next?
- Will I be able to continue a Program after my free trial expires?
- Can I follow a program at my own pace?
- How can I change the level of my current program?
- How can I restart my current program?
Features and Interface
- I need space on my phone. Can I delete a downloaded class?
- Do you have closed captions/subtitles?
- Is there a way to filter classes?
- Is there a search function in the app?
- Can I adjust the speed of the video?
- Is there a way to mirror/flip a video?
Pricing and Subscriptions
HSA/FSA (Available for US customers only)
- Can I pay for my subscription with my HSA or FSA card?
- How to subscribe and pay with HSA/FSA?
- What is a Letter of Medical Necessity (LOMN)?
- Do I have to pay for my Letter of Medical Necessity (LOMN)?
- When will I receive my Letter of Medical Necessity (LOMN)?
- I didn’t receive an email from Flex with my itemized receipt. What do I do?