I've activated my Free Trial or subscription but the classes are locked Support July 31, 2019 01:32 Updated Please contact our customer service at firstname.lastname@example.org and we’ll check your subscription in our system. Thank you! Related articles Is StretchIt free? If not what is the cost please? Will I be able to continue a Challenge after my Free Trial expires? Can I unsubscribe during my Free Trial and/or later down the road? The beginner level is too hard for me How do I schedule my training? Comments 0 comments Article is closed for comments.