I've activated my Free Trial or subscription but the classes are locked Support July 31, 2019 01:32 Updated Please contact our customer service at firstname.lastname@example.org and we’ll check your subscription in our system. Thank you! Related articles Can I unsubscribe during my Free Trial and/or later down the road? Will I be able to continue a Challenge after my Free Trial expires? Is StretchIt free? If not what is the cost please? I'm not flexible. Can I take StretchIt flexibility classes? I am taking StretchIt beginner classes. How do I know it’s time to progress to intermediate level? Comments 0 comments Article is closed for comments.