I've activated my Free Trial or subscription but the classes are locked Support July 31, 2019 01:32 Updated Please contact our customer service at firstname.lastname@example.org and we’ll check your subscription in our system. Thank you! Related articles Do I need the Internet to play a class? Can I unsubscribe during my Free Trial and/or later down the road? How can I cancel my subscription? Is StretchIt free? If not what is the cost please? Comments 0 comments Article is closed for comments.