I've activated my Free Trial or subscription but the classes are locked Support July 31, 2019 01:32 Updated Please contact our customer service at firstname.lastname@example.org and we’ll check your subscription in our system. Thank you! Related articles Can I unsubscribe during my Free Trial and/or later down the road? I am taking StretchIt beginner classes. How do I know it’s time to progress to intermediate level? Price Change Aug 31, 2018 Comments 0 comments Article is closed for comments.