If you get an error message saying that you can't connect to the App Store or that the App Store is temporarily unavailable, please make sure that your wifi or cellular connection is strong. Please also make sure that you have the latest version of iOS.
Articles in this section
- No sound on the iPhone/iPad
- I've activated my Free Trial or subscribed to a Class Package but the classes are locked
- I need space on my phone. Can I delete a class?
- My video won’t download
- My video freezes on the website
- Do I need the Internet to play a class?
- The App Store is unavailable
- A class won't play or a video freezes during playback on the app